540 posts
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TodayTix
Aug 11, 2019 14:10:18 GMT
via mobile
Post by freckles on Aug 11, 2019 14:10:18 GMT
TT really should sort this out. The lotteries with very few seats have become impossible due to people doing this. So greedy.
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TodayTix
Aug 11, 2019 14:10:41 GMT
via mobile
Post by edi on Aug 11, 2019 14:10:41 GMT
I don't understand how changing the time on my phone makes it easier to get rush tickets at 10am. Please share..
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438 posts
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Post by Rukaya on Aug 11, 2019 14:14:35 GMT
TT really should sort this out. The lotteries with very few seats have become impossible due to people doing this. So greedy. It doesn't affect the lotteries, just rush. Lottery is still a random pick from entries.
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438 posts
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Post by Rukaya on Aug 11, 2019 14:15:55 GMT
I don't understand how changing the time on my phone makes it easier to get rush tickets at 10am. Please share.. You change the time to 10:01 so you're one page ahead of anyone trying to get rush at 10am. Doing the 'cheat' means you're already on the page that asks you which performance you'd like to attend, and how many tickets you'd like, and then you wait until it's *actually* 10am and you'll be one click ahead of everyone else, as you can select 1/2 tickets straight away. Does that make sense?
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540 posts
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TodayTix
Aug 11, 2019 14:19:31 GMT
via mobile
Post by freckles on Aug 11, 2019 14:19:31 GMT
TT really should sort this out. The lotteries with very few seats have become impossible due to people doing this. So greedy. It doesn't affect the lotteries, just rush. Lottery is still a random pick from entries. Meant to say rush there! 😏
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Post by winonaforever on Aug 11, 2019 14:31:31 GMT
I don't understand how changing the time on my phone makes it easier to get rush tickets at 10am. Please share.. You change the time to 10:01 so you're one page ahead of anyone trying to get rush at 10am. Doing the 'cheat' means you're already on the page that asks you which performance you'd like to attend, and how many tickets you'd like, and then you wait until it's *actually* 10am and you'll be one click ahead of everyone else, as you can select 1/2 tickets straight away. Does that make sense? I'd never have thought of that (still can't quite grasp how it works!) but if people were doing it occasionally (say once a month) it wouldn't be too bad. But practically every day (sometimes for both matinee and evening show) is totally out of order (also REALLY odd and obsessive!)
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7,439 posts
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TodayTix
Aug 11, 2019 15:14:15 GMT
via mobile
Post by alece10 on Aug 11, 2019 15:14:15 GMT
Im confused. If you change your time it's still a minute earlier at Today Tix and you would get the message saying tickets not on sale yet. Otherwise we could all go in at 9.59?
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TodayTix
Aug 11, 2019 15:17:28 GMT
via mobile
Post by edi on Aug 11, 2019 15:17:28 GMT
Im confused. If you change your time it's still a minute earlier at Today Tix and you would get the message saying tickets not on sale yet. Otherwise we could all go in at 9.59? [br Yeah I still don't get it....
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438 posts
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TodayTix
Aug 11, 2019 15:25:20 GMT
via mobile
Post by Rukaya on Aug 11, 2019 15:25:20 GMT
Im confused. If you change your time it's still a minute earlier at Today Tix and you would get the message saying tickets not on sale yet. Otherwise we could all go in at 9.59? You change your phone's time to 10:01, which makes TodayTix think it's past 10 and you can view the next Rush screen. You can't get tickets until its officially 10am, hence why you wait and watch for it to actually be 10am, and then you click how many seats you want, and you're likely then able to get tickets before anyone else cause you'll be on the screen that offers you tickets, while everyone else is still clicking for the performance time/number of tickets
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Post by Deleted on Aug 11, 2019 15:45:55 GMT
Im confused. If you change your time it's still a minute earlier at Today Tix and you would get the message saying tickets not on sale yet. Otherwise we could all go in at 9.59? I presume the TodayTix app has a timer that lets you proceed to the rush booking page at 10:00, which is when tickets become available on the server. The app will look at your phones local time to see when it is 10am, thus if you set your phone to 10:01 the app will let you into the booking page so that at 10am GMT proper you can buy from the allocation.
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Post by Deleted on Aug 11, 2019 15:50:08 GMT
When did theatre fans become so entitled and think these shows are their own personal property? It's disgusting that people consider themselves in the elite by going through this special little cheat, only allowing a few of their chosen lessers to come into the circle of privileged knowledge. And worse is the "I have the power to get someone some tickets" approach. Nasty people.
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6,232 posts
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Post by Jon on Aug 11, 2019 15:57:17 GMT
I hope TodayTix fixes this and perhaps bars anyone who is caught using it.
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7,439 posts
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TodayTix
Aug 11, 2019 16:01:23 GMT
via mobile
Post by alece10 on Aug 11, 2019 16:01:23 GMT
Can you do that with anything then? Like when Proms tickets go on sale or big concerts on Ticketmaster.
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Post by winonaforever on Aug 11, 2019 16:02:24 GMT
When did theatre fans become so entitled and think these shows are their own personal property? It's disgusting that people consider themselves in the elite by going through this special little cheat, only allowing a few of their chosen lessers to come into the circle of privileged knowledge. And worse is the "I have the power to get someone some tickets" approach. Nasty people. AND they inflict themselves on the cast, at stage door, every time they go!
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4,521 posts
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TodayTix
Aug 11, 2019 16:07:35 GMT
via mobile
Post by Mark on Aug 11, 2019 16:07:35 GMT
No wonder it was impossible to get rush this morning! I clicked bang on 10 and already all gone
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4,359 posts
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Post by shady23 on Aug 11, 2019 16:31:35 GMT
When did theatre fans become so entitled and think these shows are their own personal property? It's disgusting that people consider themselves in the elite by going through this special little cheat, only allowing a few of their chosen lessers to come into the circle of privileged knowledge. And worse is the "I have the power to get someone some tickets" approach. Nasty people. Several times a week, every week, as well. They feel they are more entitled to the tickets than anyone else. It's that simple. They'd have got away with it too, but they just can't help themselves with the "I know something you don't know" bragging. I really want to see Six but the behaviour of the minority of their fans is really putting me off.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Aug 11, 2019 16:37:25 GMT
They could easily stop people doing multiple rush bookings - eg only allow one a week, or one a month for each show - they already force you to redo the "I've just unlocked ..." tweet if you want to book more than once for a show. I guess its up to the theatre box offices whether they want to ask for ID or a card when picking up tickets (I've never been asked for proof of who I am for a todaytix booking)
And of course they have been happy to ban users for other reasons in the past.
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Post by Deleted on Aug 11, 2019 17:11:41 GMT
Can you do that with anything then? Like when Proms tickets go on sale or big concerts on Ticketmaster. No, it seems to be a flaw in the TT app that people have been exploiting.
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4,521 posts
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TodayTix
Aug 11, 2019 17:16:13 GMT
via mobile
Jon likes this
Post by Mark on Aug 11, 2019 17:16:13 GMT
A system at my workplace has a similar flaw that means we can see our forward duties if we change the date on our device. Must be difficult to change as I know they’d have stopped it by now if they could have! With this though it must be a pretty easy fix - just give everyone access to that page before the tickets go on sale. I still think a sort of “virtual queue” would be the best way to operate the rush policy.
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Post by Deleted on Aug 11, 2019 17:24:57 GMT
A system at my workplace has a similar flaw that means we can see our forward duties if we change the date on our device. Must be difficult to change as I know they’d have stopped it by now if they could have! With this though it must be a pretty easy fix - just give everyone access to that page before the tickets go on sale. I still think a sort of “virtual queue” would be the best way to operate the rush policy. Hmm, would still entail a battle to be first, whatever time the queue opened. These kids are relentless, they'd get up at 3am to click into the queue.
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4,521 posts
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Post by Mark on Aug 11, 2019 17:40:07 GMT
A system at my workplace has a similar flaw that means we can see our forward duties if we change the date on our device. Must be difficult to change as I know they’d have stopped it by now if they could have! With this though it must be a pretty easy fix - just give everyone access to that page before the tickets go on sale. I still think a sort of “virtual queue” would be the best way to operate the rush policy. Hmm, would still entail a battle to be first, whatever time the queue opened. These kids are relentless, they'd get up at 3am to click into the queue. Sorry I didn’t explain. Sort of like how the national theatre and the likes do their rush where you join the queue from say 13:00-13:02, assigned a random number and then given the opportunity to buy. With such a limited number of tickets on the rush it would make sense. ETA: or just do a lottery if it’s that popular and the same people are getting it every time.
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6,232 posts
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TodayTix
Aug 11, 2019 17:40:29 GMT
via mobile
Post by Jon on Aug 11, 2019 17:40:29 GMT
The easiest fix would be to switch to a lottery system rather than Rush for certain shows until the flaw is fixed.
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733 posts
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Post by dippy on Aug 11, 2019 17:58:23 GMT
That is cheeky, luckily the only show I've used it for recently with rush tickets often releases the best seats hours after 10:00. I agree that getting rid of the restriction of getting to the ticket selection page till 10 seems a logical thing to do. It's very mean for shows where there really are just a very limited number of seats.
I updated todaytix yesterday (it made me) and it was nice to see that you no longer have the drop down menu to select one ticket. At least that is an improvement, now they just have to sort the cheat out.
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544 posts
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TodayTix
Aug 11, 2019 22:49:31 GMT
via mobile
Post by amp09 on Aug 11, 2019 22:49:31 GMT
That is cheeky, luckily the only show I've used it for recently with rush tickets often releases the best seats hours after 10:00. I agree that getting rid of the restriction of getting to the ticket selection page till 10 seems a logical thing to do. It's very mean for shows where there really are just a very limited number of seats. I updated todaytix yesterday (it made me) and it was nice to see that you no longer have the drop down menu to select one ticket. At least that is an improvement, now they just have to sort the cheat out. Which show releases better tickets later on?
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544 posts
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Post by amp09 on Aug 11, 2019 22:51:03 GMT
It's disgusting that people consider themselves in the elite by going through this special little cheat, only allowing a few of their chosen lessers to come into the circle of privileged knowledge. And worse is the "I have the power to get someone some tickets" approach. Nasty people. AND they inflict themselves on the cast, at stage door, every time they go! The Six fans Facebook page is hilarious if you want a laugh. I joined just to check it out, haven’t even seen the show yet, and probably won’t until the tour comes to Bath next year.
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3,458 posts
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Post by showgirl on Aug 12, 2019 3:37:02 GMT
That is cheeky, luckily the only show I've used it for recently with rush tickets often releases the best seats hours after 10:00. I agree that getting rid of the restriction of getting to the ticket selection page till 10 seems a logical thing to do. It's very mean for shows where there really are just a very limited number of seats. I updated todaytix yesterday (it made me) and it was nice to see that you no longer have the drop down menu to select one ticket. At least that is an improvement, now they just have to sort the cheat out. I also don't understand about the cheat but have never yet succeded with any Todaytix rush. Really glad, though, to know they've stopped making 2 tix the default as I've mentioned this every time I've done one of their surveys and have also emailed them about it - so offensive and time-wasting for those wanting 1 ticket.
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Xanderl
Member
Not always very high value in terms of ticket yield or donations
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Post by Xanderl on Aug 12, 2019 5:48:45 GMT
Which show releases better tickets later on? Some shows which aren't selling that well seem to use the rush tickets for "stealth discounting" so more tickets appear later in the day. Night of the Iguana was doing this when I booked a few weeks ago, also Waitress I think was at one point. Best way to tell if this is happening is to look at a show you are interested in on a day you don't want to see it, at about 11:00 to see if there are still rush tickets available.
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Post by winonaforever on Aug 12, 2019 9:25:20 GMT
Which show releases better tickets later on? Some shows which aren't selling that well seem to use the rush tickets for "stealth discounting" so more tickets appear later in the day. Night of the Iguana was doing this when I booked a few weeks ago, also Waitress I think was at one point. Best way to tell if this is happening is to look at a show you are interested in on a day you don't want to see it, at about 11:00 to see if there are still rush tickets available. That's interesting, thanks for posting!
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TodayTix
Aug 12, 2019 15:30:42 GMT
via mobile
Post by Deleted on Aug 12, 2019 15:30:42 GMT
I just asked my husband about this (he’s a technologist) and he has a suggestion for another work around. I don’t know if it will work and I am not going to post it in a public forum, but PM me if you are interested.
Caveat is that he hasn’t looked at the app, his suggestion is based solely off my explanation of the loophole that is being exploited, so he might not be correct.
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Post by edi on Aug 12, 2019 16:38:35 GMT
This is all very interesting. I always thought that the time was taken from the ticketing company's server. If they say it is 10am, then it is 10am, regardless of the device you are using. I wonder how it ties in with something I notice on "Q-IT" in general for the National and others. That is that if I have multiple browsers on several devices, it allocates each browser place in the queue over a period of around a minute - often beginning at least 20 seconds or more before 10am. If I were to mess with my computer's clock, I wonder what the result might be. now, that is an IDEA! I always end up 3000 plus in the queue
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