14 posts
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Post by broadwaymomma on Sept 10, 2016 14:22:09 GMT
I have tickets for both parts on a Sunday in April. I bought them in June when that additional group went on sale, and our seats are in row TT, next to the sound desk. It seems these seats were added for the June sale of tickets. I'm really hoping to get better seats although I am thankful we have any at all. We arrive in London the day before on Saturday. If I want to try my luck at the box office with returning these and getting better seats, should I go by the box office on Saturday? Are there two lines - one for people actually returning tickets and another for people waiting to get tickets? Thanks for your help. I also plan to try the Friday Forty lottery while still here in the US.
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1,102 posts
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Post by zak97 on Sept 10, 2016 16:17:00 GMT
I have tickets for both parts on a Sunday in April. I bought them in June when that additional group went on sale, and our seats are in row TT, next to the sound desk. It seems these seats were added for the June sale of tickets. I'm really hoping to get better seats although I am thankful we have any at all. We arrive in London the day before on Saturday. If I want to try my luck at the box office with returning these and getting better seats, should I go by the box office on Saturday? Are there two lines - one for people actually returning tickets and another for people waiting to get tickets? Thanks for your help. I also plan to try the Friday Forty lottery while still here in the US. From what I understand the only way to return tickets is to use the contact information on the play's website - an email link for Nimax/phone number for ATG. If I was you, I would keep hold of the tickets and maybe try to get returns by keeping an eye on the website, especially in the days before and if you have no luck, try the box office the day before. Then, if you do get lucky with some better tickets I would return your originals, I imagine the return queue would suggest nearly always the tickets will be taken by someone else.
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103 posts
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Post by sondheimhats on Sept 11, 2016 9:04:17 GMT
I had a successful experience at the returns queue yesterday, though just barely! I arrived at about 10:00am, and was about 20th in the queue. The box office opened and they came out and said that, at the moment, they had no returns. It only took about 20 minutes, though, for the first people to get their tickets (those first people told me they got in the queue at 4:30am). Then, for the next few hours, the queue moved surprisingly fast, comparatively speaking. By around noon, I think I was only 7th or 8th in line. At around 1, I was in the first 3 or 4. Finally at 1:50 (10 minutes to curtain), I was offered my tickets and decided to take them. As I was contemplating earlier in the thread, I DID in fact pass on a £190 pair because it was out of my budget, and the person behind me took it. I was willing to take the risk since I knew I would be here in London for a while and would have other chances to get in for cheaper. Luckily, I was offered a noticeably cheaper pair of tickets in the end, and it was a great seat in the 2nd circle.
I didn't see anyone get offered a ticket for just one part. All the tickets I saw offered to the queue were for both parts, which was good. A man came out with a clipboard every time he had a return ticket to offer. He would come out and say how many he had, where in the theatre they were, and how much they were, and the person would then be directed into the box office to pay for the ticket(s) at the window, at which point the man with the clipboard would hand us the tickets from an envelope he already had on his clipboard. So to answer my own question from earlier: NO, there was no direct exchanges between us and the people who returned the tickets. It was all through the box office staff.
However, 30 minutes before the show-time, the man came out and told us that from that point on, we would only be allowed to pay with CASH (credit cards had previously been accepted throughout the afternoon). He said, however, that if we were in the front of the queue and we were offered a return ticket, we would then be allowed to go to the bank across the street and get cash from the ATM without forfeiting our ticket, which I think is a very nice gesture on their part.
All in all, a bit of a nail-biting experience, but totally worth it. I really loved the show!
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959 posts
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Post by nash16 on Sept 11, 2016 10:55:50 GMT
I had a successful experience at the returns queue yesterday, though just barely! I arrived at about 10:00am, and was about 20th in the queue. The box office opened and they came out and said that, at the moment, they had no returns. It only took about 20 minutes, though, for the first people to get their tickets (those first people told me they got in the queue at 4:30am). Then, for the next few hours, the queue moved surprisingly fast, comparatively speaking. By around noon, I think I was only 7th or 8th in line. At around 1, I was in the first 3 or 4. Finally at 1:50 (10 minutes to curtain), I was offered my tickets and decided to take them. As I was contemplating earlier in the thread, I DID in fact pass on a £190 pair because it was out of my budget, and the person behind me took it. I was willing to take the risk since I knew I would be here in London for a while and would have other chances to get in for cheaper. Luckily, I was offered a noticeably cheaper pair of tickets in the end, and it was a great seat in the 2nd circle. I didn't see anyone get offered a ticket for just one part. All the tickets I saw offered to the queue were for both parts, which was good. A man came out with a clipboard every time he had a return ticket to offer. He would come out and say how many he had, where in the theatre they were, and how much they were, and the person would then be directed into the box office to pay for the ticket(s) at the window, at which point the man with the clipboard would hand us the tickets from an envelope he already had on his clipboard. So to answer my own question from earlier: NO, there was no direct exchanges between us and the people who returned the tickets. It was all through the box office staff. However, 30 minutes before the show-time, the man came out and told us that from that point on, we would only be allowed to pay with CASH (credit cards had previously been accepted throughout the afternoon). He said, however, that if we were in the front of the queue and we were offered a return ticket, we would then be allowed to go to the bank across the street and get cash from the ATM without forfeiting our ticket, which I think is a very nice gesture on their part. All in all, a bit of a nail-biting experience, but totally worth it. I really loved the show! Great write up of your experience. And congrats for getting in!
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225 posts
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Post by madsonmelo on Sept 27, 2016 23:18:03 GMT
I think there are three threads about this play, but I guess this is the one for this question:
Is there ANY WAY to a brazilian soul making an unexpected trip to London in the first week of December to get tickets for this shows without having to selling his own kidney to pay premium prices?
I'm a die hard fan, but I didn't know I was going to do this and as you know, every performance is sold out.
The Friday Forty is my only opinion, right??
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4,458 posts
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Post by poster J on Sept 27, 2016 23:26:23 GMT
The Friday Forty is my only opinion, right?? Considering you are posting in a thread entitled "returns queue", that would suggest that there is another option besides the Friday Forty...
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959 posts
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Post by nash16 on Sept 28, 2016 1:45:02 GMT
The Friday Forty is my only opinion, right?? You are entitled to more opinions than the Friday Forty when you arrive.
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225 posts
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Post by madsonmelo on Sept 28, 2016 4:15:17 GMT
The Friday Forty is my only opinion, right?? Considering you are posting in a thread entitled "returns queue", that would suggest that there is another option besides the Friday Forty... ahahahah silly, I know! its just the thread was really dead, so I thought this wasn't going anyway
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225 posts
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Post by madsonmelo on Sept 28, 2016 4:16:07 GMT
The Friday Forty is my only opinion, right?? You are entitled to more opinions than the Friday Forty when you arrive. Like rush seats? Anything else?
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Post by Deleted on Sept 28, 2016 6:49:41 GMT
As I understand it, there's the Friday 40; the returns queue (where, if you're offered a premium seat, you have the choice of shelling out for it, or turning it down in the hopes something cheaper is available later); or keep an eye on the website, where returns are occasionally put on sale again. Good luck!
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959 posts
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Post by nash16 on Sept 28, 2016 12:30:00 GMT
You are entitled to more opinions than the Friday Forty when you arrive. Like rush seats? Anything else? Literally any opinion you want. The people in the queue will let you know about more opinions too.
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4,521 posts
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Post by Mark on Sept 28, 2016 13:37:08 GMT
Gosh, you are almost reminding me of some posts I often read on Broadwayworld.... no need to pull people up for a misused word.
Your OPTIONS are pretty much Friday 40/returns queue, although even at premium prices I'd still expect to make much more for a kidney. Treat yourself and don't worry about the cost. This is the real deal.
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Post by Deleted on Sept 28, 2016 14:03:31 GMT
Yes, maybe we could stop hassling people who are writing not in their first language for a simple typo that anyone's autocorrect could make!
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225 posts
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Post by madsonmelo on Sept 28, 2016 20:06:03 GMT
Thanks for the answers, guys! I don't really know how it works, so that's why I asked. I'll try all the options as I'm a big fan and I don't think I'll have another chance hahaha
And sorry for the mistakes about the english, I'm from Brazil.
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959 posts
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Post by nash16 on Sept 29, 2016 23:57:50 GMT
Gosh, you are almost reminding me of some posts I often read on Broadwayworld.... no need to pull people up for a misused word. Your OPTIONS are pretty much Friday 40/returns queue, although even at premium prices I'd still expect to make much more for a kidney. Treat yourself and don't worry about the cost. This is the real deal. How did you know I was American?
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1 posts
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Post by justaguy on Sept 30, 2016 11:57:34 GMT
Hi everyone,
I am planning on having a go at getting tickets via the returns queue tomorrow.
Are tickets priced at a premium or at face value? I was hoping to spend no more than £65 per ticket. At face value this is on the higher end of the price range.
Thanks!
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69 posts
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Post by samjane92 on Oct 1, 2016 9:04:18 GMT
I returned a front row seat yesterday for both parts this Sunday. Literally just walked into the box office and asked last Friday. They had 1 for the Saturday and three for Sunday together. I got three tickets for two friends and I but decided as I have already seen it I would do the sensible thing and let someone else have a chance. Just goes to show the box office do have tickets if you go and ask. But the only way I can find out if it has sold is if I go to the box office on Sunday...I live in cambridge so it would cost me around £25 for the privilege of finding out the ticket has probably gone already. But if it hasn't I would rather return and see the show than lose the ticket money. Anybody know a direct number for the box office so I can check or is going to the box office today and would ask if the seat is available by any chance?
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69 posts
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Post by samjane92 on Oct 2, 2016 10:09:40 GMT
So I was told box office opens at ten, my dad goes down to check not sold yet...no worries dad said 50 people in queue. Others returning tickets at same time. Almost an hour later he goes back they haven't even opened the queue yet! Crazy they have seats to sell people wanting to buy them who have been waiting for hours, seems so illogical not sure who benefits by making people queue longer...just got to hope someone wants a front row seat...
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959 posts
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Post by nash16 on Oct 2, 2016 10:30:16 GMT
So I was told box office opens at ten, my dad goes down to check not sold yet...no worries dad said 50 people in queue. Others returning tickets at same time. Almost an hour later he goes back they haven't even opened the queue yet! Crazy they have seats to sell people wanting to buy them who have been waiting for hours, seems so illogical not sure who benefits by making people queue longer...just got to hope someone wants a front row seat… Sorry to hear this samjane92. The Palace does seem to have a habit on this show of holding back returns til 1-2hrs before the show starts. They do, as you point out, seem to enjoy making people queue longer than necessary. At first we thought this might be a Producer-led thing, creating a buzz by the Wonder what they're queueing for? idea, for people walking past (although it's pretty obvious!). The release of returns tends to be at the discretion of the box office manager/clerks who are there on the day of the performance, rather than producers, so I think words need to be had with the box office themselves. Why should patrons have to stand outside for hours on end, when they could be sold available returns, and go a) home/back to their hotel and get some rest before the show, or b) get to sit down in a coffee shop or go wherever, instead of being chained to the side of a building. The Palace box office need to have a word with whoever is delaying the release of those tickets.
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4,521 posts
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Post by Mark on Oct 2, 2016 10:48:38 GMT
My only assumption is to prevent touts.
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225 posts
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Post by madsonmelo on Oct 4, 2016 0:12:02 GMT
It's good to know that it's not that hard to find tickets for the show, I guess the wednesdays shows are easier to get than the others ones, right? I will try queues if the friday forty doesn't work out the way I want.
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225 posts
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Post by madsonmelo on Oct 4, 2016 16:36:23 GMT
No problem, I will be there on the first week of December.
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1 posts
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Post by tigi101 on Nov 1, 2016 15:28:35 GMT
Hello all,
I'm hoping to get returns tickets for the show on a Saturday. On a Saturday what time do you recommend getting there, we were going for as early as possible 7.30am?
Is it worth going down on the Friday afternoon too? Or will they only sell the returns ticket for a Saturday on the Saturday?
Thanks for all the great advice on here btw.
L xx
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2 posts
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Post by auss on Nov 13, 2016 7:56:58 GMT
Hi guys, I'll be in London in February next year and I was hoping to ask anyone who's been in the returns queue about the safety of the area?
I'll be a mid-20s female by myself and I was going to line up early morning (5/6ish) for the Wednesday shows, but it's an area i'm unfamiliar with so if it isn't safe I'll arrive later - transport wouldn't be an issue because my hostel is a 10 minute walk from the theatre.
Thanks for your help! I'm extremely excited, and if anyone has any other tips that would be great
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5,495 posts
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Post by Baemax on Nov 13, 2016 10:26:09 GMT
It's pretty central and I very much doubt you'll be the only one in the queue, I reckon you'll be very safe indeed. Do wrap up warm though!
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2,545 posts
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Post by viserys on Nov 13, 2016 16:50:04 GMT
The worst that ever happened to me when I was waiting for a friend in front of the Palace Theatre was some rather scruffy guy trying to chat me up, but I guess that can happen anywhere. Just across the street from where the returns queue will be is the Soho Fire Station that's (I assume) permanently manned, so just in case, help would be nearby. I second the idea of wrapping up warmly
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Post by Honoured Guest on Nov 13, 2016 17:00:09 GMT
Take care not to be run over by a speeding fire engine.
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Post by emicardiff on Nov 14, 2016 15:16:00 GMT
It's a busy area from early in the morning with people going to work etc so you won't be 'alone' and it's generally what I'd consider a safe area- and like many said it's opposite a fire station as well. There's also a fair few coffee shops to pop to for warming up (if you can do a space holding agreement with your queue neighbours)
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2 posts
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Post by auss on Nov 19, 2016 2:59:46 GMT
Thanks everyone! Huge help
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1 posts
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Post by dreas on Nov 21, 2016 15:47:11 GMT
Hello, My girlfriend has surprised me with a weekend in London this coming weekend. I would very much like to return the favor and get up early and wait in line for tickets for her. What is a realistic time I should arrive? Also are Saturday returned tickets for both parts? I have decided to risk this rather than purchase Curious Incident tickets that are guaranteed. Right move?
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